Then you’ve come to the right place.


Make a Splash With Our Colorful and Playful New Premium Divi Child Theme.

Already a Member?

Already a Member? Great. Just click on the Course Login Button to get started.

Learn More

Not a Member yet but want to learn more about the benefits? Click the read more button to get your answers.

We Have You Covered






Prepare for Your Case Management Certification?

Preparation is the Difference Between Failure and Success

You already know that preparation is the difference between failure and success when it comes to passing the case manager certification examination. The right case management review course can make all the difference. However, finding the right review course can be difficult. You want a course that has a proven track record, that is taught by experts in the field, and is convenient to attend.

Finding one that fits your needs, your family’s schedule, is not hundreds of miles away and will not require you to take your vacation days is a challenge. You start adding the cost of transportation, meals, and lodging while away in addition to the cost of the course. You quickly realize this is going to be a major investment of both your time and money. There’s got to be a better way!

We Make Attending a Case Management

Certification Review Course Easier Than Ever

Cost and Logistics of Attending a Live Course Are Prohibitive

We understand that the cost and logistics of attending a live course are prohibitive to most people. It can easily cost well over $1000 in course, transportation and lodging costs. Not to mention the hassle of getting time off work and coordinating the time away with the family calendar.

We also understand that cramming in hours of lecture a day can lead to information overload. That is why our course is provided online and at your own pace. You can attend at a time and place convenient to you. You can listen as long as you want, and break when you need to. When you’re ready to come back; whether a few minutes, days or weeks later, your course will be waiting for you. You can also attend the course as many times as you wish at no additional charge.

To meet the needs of case managers preparing for case management certification, I have developed a number of resources. The first resource was the test prep book, CCM Certification Made Easy. This book has been an important resource over a thousand case managers have purchased and has allowed them to prepare for and successfully pass the Case Management Certification Exam.

Now we are rolling out a new online course, Case Management Certification Review Course,  The course is presented by Anne Llewellyn, RN-BC, MS, BHSA, CCM, CRRN, case management leader, who shares her expertise and experiences with you in her 11 module course on case management. You are now able to access the same course she has taught numerous times to live audiences, in the convenience and comfort of your own home.

This program is designed to:

  • Provide a study guide for those preparing for national certification in the field of case management
  • Share insights into the practice of case management for those new to the field
  • Share a common platform to better understand the role, function and opportunities case managers bring to the healthcare system
  • Provide information that will improve individual and organizational practice

After completing this course you’ll have an understanding of the important role case managers play in today’s complex healthcare system and how this information is vital to preparing for and passing a national case management certification exam. Through listening to the modules, you will know where to focus your additional studies and be able to develop your own personalized study plan.

This course is the perfect complement to the book CCM Certification Made Easy: Your Guide to Passing the Certified Case Manager Exam. Where CCM Certification Made Easy gives you “just the facts” on each knowledge domain, Case Managers Certification Review Course teaches you how to use the information.

If You Sincerely Want to Obtain Your Case Management Certification, 

there’s no better place to start than with the resources that

Case Management Institute, Deanna Cooper Gillingham has developed.

Deanna Cooper Gillingham RN, CCM

CCM Certification Made Easy is written by Deanna Cooper Gillingham RN, CCM who has had over 20 years in the healthcare industry. Indeanna profile picture addition to Case Management she has worked in a variety of clinical settings including, med surg, dialysis, oncology, hospice, SICU, LDRP, L&D and GI Lab. She also worked as a travel nurse, agency nurse and patient service representative.  She currently serves on the Board of Directors of the Case Management Foundation, is a member of CMSA and co-founder of Case Managers Community.

Anne Llewellyn RN-BC, MS, BHSA, CCM, CRRN

anne llewellynCase Management Certification Course delivered by Anne Llewellyn RN-BC, MS, BHSA, CCM, CRRN is a healthcare leader with over 40 years of experience as a critical care nurse, case manager, professional patient advocate, educator and digital journalist. She has expertise as an independent case manager specializing in catastrophic case management, workers compensation and long term care.

Anne is a Past President of the Case Management Society of America and was one of the original authors of the American Nurses Credentialing Center book, Case Management Review and Resource Manual. Anne has written and lectured nationally and internationally on case management, patient advocacy and care coordination. She currently writes a healthcare Blog, Nurse Advocate.

If you’ve been waiting for the right Case Management

Review Course, you don’t have to wait any longer!

Overview of the Online Case Management Certification Review Course

Here’s what you get in our 12 Session Online Case Management Certification Review Course…

  • 9 hours of instruction covering 11 facets of case management that you will need to know in order to pass your CCM Exam
  • 11 Video Presentation Sessions – This is the same content done at the live courses around the country
  • 11 Audio Only Sessions –  so that you can listen to the sessions during your commute, workout or any other time you find convenient.
  • 9 Hours of Continuing Nursing Education credit. (For more information, go here.)
  • BONUS: Live Test Your Knowledge workshop for last-minute prep.
  • **NEW** Bonus Section with Frequently Asked Questions, Test Taking Strategies, and other valuable material to assist you in your studies.

Course Outline

Session 1:  Current Trends in Healthcare

In this Session, we will look at the trends and issues impacting the current healthcare environment and share insights into why the practice of case management is positioned to improve access and quality and contain escalating healthcare costs.

Session 2:  History of Case Management

We take a deep dive into the history and background that has shaped the current practice of case management and look at the philosophy and goals case managers in all settings strive to meet. We will also look at the current practice settings that span the continuum of care.

Session 3:  CM Competencies and Responsibilities

Case managers may differ according to practice settings, but all have a common role and function that has been documented through certification bodies as well as the Case Management Standards of Practice. In Session Three, we will explore these areas and provide case examples to illustrate each role and function so that learners can better understand the practice.

Session 4:  Rehabilitation, Workers Compensation, and Disability Management

An important role of the case manager is to ensure patients receive appropriate care to allow them to reach their full potential. Doing so enables people to be able to work, support their families and maintain their dignity. In this session we will look at processes case managers can use to ensure a timely return to work and learn about the various professionals who are a part return to work process.

Session 5:  Data Management

Session Five will review the important role technology is playing in the area of care coordination and how it is changing the delivery of care. We will also look at the documentation systems and evidence-based guidelines are decreasing the variation of care and improving quality and efficiency within organizations and the system as a whole.

Session 6:  Resource Management

Resource Management is a key role for all case managers regardless of setting. In this Session, we will review the various resources and the rules that case managers need to understand in order to ensure the patient has access to the resource they need to meet their individual needs.

Session 7:  Utilization Management

Efficient utilization of resource management is key to effective case management. Session seven looks at the history of utilization management, the rules and how case managers can work with the team to ensure patients get the resources medically necessary to meet their needs.

Session 8:  Population Health and Disease Management

Understanding population health and addressing disease management is critical to controlling escalating healthcare costs. This session will review principles and best practices case managers need to incorporate into practice regardless of setting. After completing this unit you will understand:

  • What population health and disease management are
  • The need for population health and disease management
  • The impact disease has on healthcare costs
  • Risk stratification and screening tools used in population health and disease management
  • The importance of patient engagement in population health and disease management
  • Motivational interviewing
  • The most common and catastrophic disease states
  • Trends in population health and disease management

Session 9:  Healthcare Legislation

Healthcare legislation provides a tool for case managers to ensure access to services and protects consumers who have medical, behavioral and social challenges. This session will review key Federal Legislative regulations that case managers need to be aware specifically, how health policies impact CM and reviews specific legislation important to case managers such as The Rehabilitation Act of 1973, The Emergency Medical Treatment and Labor Act (EMTALA), Health Insurance Portability & Accountability Act (HIPAA), Health Information Technology for Economic and Clinical Health Act (HITECH), American with Disability Act, Family Medical Leave Act 1993, Longshore & Harbor WC Act 1927.

Session 10:  Reimbursement Systems

Reimbursement issues are a challenge for all case managers in ensuring patients have access to care. Session ten will review the major reimbursement systems so case managers have a working knowledge of each.

Session 11:  Legal and Ethical Issues Impacting Case Management

Keeping up to date with legal and ethical issues is an important strategy for all case managers. This session will address key terms and provide examples that each case manager can use to relate to legal and ethical issues impacting the practice of case managers.

Session 12:  Bonus Material

Bonus Section with Frequently Asked Questions, Test Taking Strategies, CNE Credit information, and other valuable material to assist you in your studies.


Learner Outcomes

The learner is able to:

    • Follow a study outline to assist attendees in preparing for national certification in case management.
    • Use insights into the practice of case management to further knowledge of the field.
    • Explain the role, function and resources the healthcare system offers to assist case managers in meeting the needs of their clients.
    • Share information which will improve individual and organizational practice.
    • State the challenges the healthcare team as well as consumers of health care face and how effective case management programs can help.
    • Explain the role case managers play in today’s complex healthcare system.
    • Evaluate where to focus your additional studies and be able to develop your own personalized study plan.

I am Ready to Get Started

So How Much Does This Amazing Course Cost? 

Proudly Serving All Case Managers Nationwide

image of the United States

Established by a Case Manager for Case Managers

We have helped case managers from coast to coast pass their CCM Certification Exam and now we want to help you!

We realize not everyone has the time and resources to invest in attending a live Case Management Review Course, so we bring the review course to you. Thanks to our online, on-demand course you are no longer restricted to attending the few live courses held each year. You can now attend online…when, where and for as long as you want!